Patient Reported Measures (PRMs) give patients a greater say in their care. PRMs capture patients’ perspectives of their own health and experiences to improve their health outcomes and quality of care.
PRMs can be broken down into two categories:
Patient-Reported Outcome Measures (PROMS)
PROMs capture the patient’s perspectives about how illness or care impacts on their health and wellbeing. Patients are surveyed on their quality of life, daily functioning, symptoms, mental and emotional wellbeing, and other aspects of their health – outcomes that matter most.
PROMS can show the impact of a specific treatment when survey results are compared before and after, or they can be used to show general changes in a person’s health outcomes over time.
Patient-Reported Experience Measures (PREMS)
PREMs capture the patient’s experience of the health services they receive, such as accessibility, the physical environment, and aspects of their interactions with clinicians.
PRMs help us to understand and evaluate factors that influence individuals’ health outcomes, and help us make decisions at a service level to improve outcomes for whole populations.
Benefits of PRMs include:
- Better decision making – ensuring that patients and clinicians have all the information they need to make the best decisions together
- Continuous quality improvement – looking at outcomes and experiences for groups of patients to see how we’re doing at a service level and identifying opportunities for improvement
- Value-based care – being able to plan services at a population level based on what matters most to patients.
PRMs are an important component of understanding if we’re truly delivering excellent healthcare.
About the Statewide PRMs Program
We are implementing a standardised approach to enable the systematic collection, analysis and reporting of PROMs and PREMs to clinicians so they can provide the best care to patients.
We held a workshop in 2020 with key stakeholders to decide on the vision, principles and enablers for the Statewide PRMs Program.
What people asked for:
In 2021 funding was approved for the implementation of the Statewide PRMs program. Recruitment of the program team has been finalised and the team are currently involved in procurement activities, establishing program governance and implementation planning. The PRM Program Board is anticipated to be established in mid 2021 and includes membership representation from public and private health sectors, clinicians, consumers and digital health specialists.
Check out resources on the research around PRMs and their effectiveness, and a list of validated patient surveys to help you improve your service. Check out the resources.
For more information about PRMs connect with us.