PRMs Collaborative Conversation Series - Tony Saulters

Tony Saulters
Act­ing Exec­u­tive Direc­tor, Cor­po­rate Affairs

Affil­i­a­tions: Cen­tral Ade­laide Local Health Net­work; Board Mem­ber, South Aus­tralian Coun­cil on Intel­lec­tu­al Dis­abil­i­ties (SACID)

Q&A with Tony

What inter­est­ed you about patient report­ed mea­sures research and/​or projects?

I am keen to learn how we can learn from each oth­er, and from oth­er sec­tors, about the things that work (and those that don’t) when mea­sur­ing what mat­ters to consumers.

What is your biggest achieve­ment in rela­tion to patient report­ed mea­sures research, or the appli­ca­tion of research into practice?

Each pro­gram now has aligned Con­sumer Advo­cates — most of whom have lived expe­ri­ence of that pro­gram or ser­vice — who sur­vey cur­rent inpa­tients. The relata­bil­i­ty of being asked ques­tions by non-clin­i­cians tends to glean a greater num­ber of Qual­i­ty Improve­ments, many of which can be imple­ment­ed quick­ly and at low/​no cost. This ini­tia­tive adds to the num­ber of ways that our con­sumers are able to pro­vide feedback.

How do you approach col­lab­o­ra­tion with con­sumers, car­ers and com­mu­ni­ty? Or how do think we can work togeth­er to keep mak­ing advance­ments in this space?

Each pro­gram now has aligned Con­sumer Advo­cates — most of whom have lived expe­ri­ence of that pro­gram or ser­vice — who sur­vey cur­rent inpa­tients. The relata­bil­i­ty of being asked ques­tions by non-clin­i­cians tends to glean a greater num­ber of Qual­i­ty Improve­ments, many of which can be imple­ment­ed quick­ly and at low/​no cost. This ini­tia­tive adds to the num­ber of ways that our con­sumers are able to pro­vide feedback.

Con­tact Tony

• Email: tony.​saulters@​sa.​gov.​au

View oth­er pro­files in the PRMs Col­lab­o­ra­tive Con­ver­sa­tion Series.