South Australia PRMs Program Goes Live at The Queen Elizabeth Hospital with The Clinician’s ZEDOC solution

South Australia PRMs Program Goes Live at The Queen Elizabeth Hospital with The Clinician’s ZEDOC solution image Published 6 February 2024

The South Aus­tralia Statewide Patient Report­ed Mea­sures (PRMs) Pro­gram cel­e­brat­ed its first go-live on 13th Decem­ber 2023, with the South Aus­tralian Med­ical Imag­ing (SAMI) Nuclear Med­i­cine Ther­a­nos­tics Ser­vice imple­ment­ing The Clinician’s dig­i­tal solu­tion (ZEDOC) for the col­lec­tion & report­ing of PRMs with­in its patient cohort. The ZEDOC solu­tion, pro­vid­ed by New Zealand-based health­care com­pa­ny The Clin­i­cian, sup­ports SA Health to deliv­er patient-cen­tred, val­ue-based health­care through the real-time dig­i­tal col­lec­tion and analy­sis of patient report­ed out­come mea­sures (PROMs) and patient-report­ed expe­ri­ence mea­sures (PREMs).

Adjunct Pro­fes­sor Dr Gabrielle Cehic AM, Clin­i­cal Lead South Aus­tralian PRRT Ser­vice said, Whilst our ser­vice has been col­lect­ing Patient Report­ed Out­come Mea­sures for some years on paper, we antic­i­pate that the avail­abil­i­ty of dash­boards and report­ing in ZEDOC will tru­ly add val­ue by mak­ing key patient qual­i­ty of life infor­ma­tion avail­able to the entire service’s care­giv­ing team, in real time.’

The PRMs Pro­gram Direc­tor Megan Scott added We are so excit­ed to have achieved our first imple­men­ta­tion of The Clinician’s ZEDOC solu­tion by work­ing in part­ner­ship with the SAMI Ther­a­nos­tics ser­vice at TQEH. This impor­tant mile­stone for the pro­gram sees us deliv­er­ing on our com­mit­ment to mak­ing patient feed­back avail­able in real time for shared con­sumer & clin­i­cian deci­sion mak­ing. We look for­ward to see­ing the col­lec­tion and use of patient report­ed mea­sures in the ZEDOC solu­tion expand across SA Health services.’ 

The Clinician’s Sara Sewell, Lead Project Man­ag­er for the South Aus­tralia Health PRMs Pro­gram said The Clin­i­cian is delight­ed to be part­ner­ing with SA Health in deliv­er­ing an intel­li­gent, inno­v­a­tive, and reli­able dig­i­tal solu­tion to improve the way PROMs and PREMs are col­lect­ed, visu­alised and used, improv­ing the expe­ri­ence for patients and clin­i­cians alike.

The Com­mis­sion on Excel­lence & Inno­va­tion in Health estab­lished the PRMs Pro­gram in 2021 and has worked with The Clin­i­cian team to con­fig­ure the ZEDOC solu­tion for use in SA Health clin­i­cal services. 

Imple­men­ta­tion will occur across sev­er­al stages until mid 2025, with the remain­ing Stage 1 ser­vices to be imple­ment­ed by the end of March 2024. Along­side ser­vice imple­men­ta­tion activ­i­ties, the PRMs Pro­gram and The Clin­i­cian con­tin­ue to col­lab­o­rate to enhance the patient expe­ri­ence and co-design dash­board capa­bil­i­ties for clin­i­cians. Work is also under­way with Dig­i­tal Health SA to achieve inte­gra­tion of the ZEDOC solu­tion into the Sun­rise Elec­tron­ic Med­ical Record (EMR).

Stage 2 & 3 imple­ment­ing ser­vices are cur­rent­ly being iden­ti­fied across mul­ti­ple Local Health Net­works with planned imple­men­ta­tion dates for these stages occur­ring dur­ing 2024. Ser­vices who would like to par­tic­i­pate are encour­aged to con­tact the PRMs Pro­gram for more infor­ma­tion.

About The Clinician 

The Clin­i­cian is a glob­al health­care com­pa­ny that is redefin­ing how health­care mea­sured and deliv­ered. Their cloud-based health plat­form, ZEDOC, enables care teams to dig­i­tal­ly mon­i­tor, inform and empow­er patients along their entire health­care jour­ney, from the com­fort of their own homes. By sup­port­ing the time­ly exchange of health out­comes, expe­ri­ences, and edu­ca­tion­al con­tent between clin­i­cal vis­its, The Clin­i­cian pro­vides both care teams and patients with real-time, action­able infor­ma­tion to improve health out­comes while reduc­ing costs and inef­fi­cien­cies. To learn more, vis­it www​.the​clin​i​cian​.com